Privacy Policy

CryptoPremium ("we", "our", or "us") operates the CryptoPremium mobile application. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our services.

By using CryptoPremium, you agree to the collection and use of information as described in this policy. If you disagree with any part of this policy, please discontinue use of the app.

We collect only what is necessary to deliver a fast, personalised crypto experience. Here is exactly what we gather:

• Email address
• Full name (optional)
• Profile photo (optional)
• Device type & OS version
• App usage & session data
• Crypto watchlist preferences
• Subscription & payment status
• Push notification tokens
• IP address (anonymised)
• In-app search queries

Your data is used to operate and improve CryptoPremium — never sold or monetised through advertising.

• Authenticate your account and maintain secure sessions
• Deliver personalised crypto price alerts and arbitrage notifications
• Process and manage your subscription plan
• Send transactional emails (login OTPs, billing receipts)
• Analyse aggregate usage to improve app performance
• Detect and prevent fraudulent or unauthorised activity
• Respond to your support requests

We do not sell your personal information. We share your data only with the following categories of trusted service providers, under strict data-processing agreements:

• Payment processors — to handle subscription billing securely
• Cloud infrastructure providers — to host and operate the platform
• Email delivery services — to send OTPs and account notifications
• Analytics tools — using anonymised, aggregated data only

We may also disclose information when required by law, court order, or to protect the rights and safety of our users.

We implement industry-standard technical and organisational measures to protect your data, including:

• TLS/HTTPS encryption for all data in transit
• Encrypted storage for sensitive account information
• OTP-based authentication — no passwords stored
• Periodic security audits and vulnerability assessments
• Strict access controls — only authorised personnel can access production data

No system is completely impenetrable. If you suspect unauthorised access to your account, contact us immediately at the address below.

We retain your personal data only for as long as necessary to provide the service and comply with legal obligations:

• Active account data — retained for the duration of your account
• Deleted account data — permanently purged within 30 days of deletion request
• Transaction & billing records — retained for 7 years (legal requirement)
• Anonymised analytics — may be retained indefinitely

You have meaningful control over your data. Depending on your location, the following rights apply:

The CryptoPremium mobile app does not use browser cookies. We use lightweight, privacy-respecting analytics to understand aggregate usage patterns. These tools do not track you across other apps or websites, and all identifiers are anonymised before storage.

CryptoPremium is not directed at children under the age of 18. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, contact us immediately and we will delete it promptly.

We may update this Privacy Policy periodically. When we do, we will update the "Last Updated" date at the top of this page and, for significant changes, notify you via email or an in-app notice at least 7 days before the change takes effect.

Continued use of CryptoPremium after a policy update constitutes acceptance of the revised terms.

For any privacy-related questions, data requests, or concerns, reach our Data Protection team directly: